I haven’t done this in awhile, but I wanted to share my August Glam Bag and a great experience I had with Ipsy’s customer service last month.
Bee All Natural
Organic Grapefruit Lip Balm
Evulcano Body Lotion with Sicilian lemons and Volcanic Minerals
Forever Blush Sample Duo
Manna Kadar Cosmetics
I haven’t been able to try out any of these products, but I’m looking forward to trying out Urban Decay’s Perversion Mascara and Coastal Scents Forever Blush Sample Duo the most. I’ve heard great things about both products!
When I opened up my July Glam Bag, I was bummed out that the Lavilin Jojoba Gel Cream broke and got all over my bag. It truly wasn’t a huge deal, but I also wanted to let Ipsy know that this product’s packaging didn’t do too well in transit.
Right away, I sent Ipsy an email with this picture attached, and within minutes, Diana from customer service got back to me. She said that she would send a replacement. About a week later, I received this…
I get products in tubes sent to me all the time, but it’s obvious that this company’s packaging is cheap. Again, I let Diana know that the tube broke, and she replied back within minutes. She expressed how sorry she was, that she would send me a surprise in the mail.
Full sized Laura Mercier Caviar Eye Colour in Plum
3 in 1 Revolotion
(Toner, Serum, and moisturizer in one!)
Diana and Ipsy did not have to send me these replacement products, but I truly appreciate it and was blown away by their customer service.
Here’s a little recap on my past glam bags that I haven’t shared.
Not too shabby for $10 a month. You can join here .